Strategy
Purpose
Translate the approved route into sequenced delivery slices that can be governed, staffed, and measured.
How to use it
- Break the route into outcome-oriented slices.
- Sequence slices by dependency, risk reduction, and benefit timing.
- Identify what each slice proves before the next one begins.
Example
Start with exception routing, then standard-account automation, then complex-account policy changes once baseline data confirms the first improvements.
Owner
The program lead owns the strategy with delivery leads, architecture, operations, and sponsor review.